One of the decisions a writer has to make is how much information do they give?

Sometimes as they write, they expose their thoughts, their history, their weaknesses, their struggles.  It can be intimidating and down right scary.  Many write about neutral subjects such as facts, figures, and information not requiring a slant. That is my norm. In my recent college class we were required to write a bit more personally.  This was a tough assignment for me but a great growth and learning experience.  In addition to my work related blogs you will find three essays drawing on personal experience or opinion.

 

Human Resources, a term mostly used in regards to a certain department or person at a business who manages employees, benefits, training, etc.  But, this term can also relate to life.  Our coworkers, bosses, employees, friends, and family are all human.  And all these are some of our best resources.  Our life, inside as well as outside of work, can be termed “human resource management.”

This is also  a concept I learned in Customer Service training, our “customers” are more than just a person that purchases our products or services.  Our customers are our clients, our coworkers, our vendors, and any person that walks into our establishment.  Even the mailman should be considered your customer.  Any person that can (and will) form an opinion of your business and your employees should be treated as a customer.  You never know who will be talking about you!

Why is Human Resources an area I find so fascinating?  Well, because people are fascinating and people are part of EVERY business!  No matter your product, your service, your goals or your success, you need people to make them all happen.

Another area that is a passion for me is training.  I believe that proper and comprehensive training is key to employee success which translates to business success.